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Why did you charge my credit card even though I sent eBay payment?

If you have a credit card on file but want to send a check or money order instead, it is necessary for you to monitor your account status and mail payment for the MONEY OWED OR GREATER 10 days prior to your Billing Cycle Date. Mailing your payment 10 days prior to your Billing Cycle Date will allow for enough time to process your payment before your next invoice is calculated (invoices are calculated at the end of day on your Billing Cycle Date). Please keep in mind that any money owed at the time your invoice is calculated will result in a charge to your credit card on file.

If your Billing Cycle Date is: Payment should be mailed to eBay by:
15th of the month 5th day of the month
Last day of the month 20th day of the month

Remember: Make sure to mail payment early so we don't have to charge your credit card. Click here to view your account status.

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