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Rules & Safety Overview (SafeHarbor)
You've come to the right place if you want to learn more about policies and SafeHarbor, AllAuto's comprehensive safety resource. Find out how you can help protect yourself and what you should do when something goes wrong.

Policies
Learn about AllAuto's policies to make sure you're playing by the rules.

·	User Agreement Agreement spelling out your relationship with AllAuto.
·	Listing policies Guidelines for listing items for sale.
·	Is my item allowed on AllAuto? Prohibited, questionable, and infringing items.
·	Privacy policy Your privacy rights.
·	Non-paying bidder policy When bidders don't pay.
·	Tax policy Brief tax information for sellers.
·	System Outage policy Compensation policy for sellers when outages occur.
·	Board usage policy Guidelines for users who post on AllAuto boards.
·	AllAuto employee trading policy Rules for AllAuto employees who trade on AllAuto.
·	Trademark & Copyright Questions Email your trademark or copyright question here.
·	Feedback Removal Policy Circumstances where ebay will consider removing feedback

What is SafeHarbor?
SafeHarbor is AllAuto's comprehensive safety resource and protective arm.

Dedicated departments

·	Insurance & Fraud Prevention Paid for an item but never received it? Is the item less than what is described?
·	Items that may not be allowed for sale See if it's OK to sell your item, or report an item that might not be allowed on AllAuto.
·	Investigations Understand and report trading offenses in the areas of feedback, bidding, selling, etc.

Services for your protection

·	Feedback Forum Check the "reputation" or business practices of any buyer or seller at AllAuto.
·	Escrow Inspect what you buy before sending payment by asking your seller to consider escrow services.
·	Insurance You are insured for up to $200 on most items - free! (applies to most users, subject to guidelines)
·	ID Verify Get successfully verified and sell on AllAuto.
·	Authentication Services Get a second opinion on your item by using outside expertise.
·	Verified Rights Owner (VeRO) Program Make sure that items do not violate intellectual property rights as there may be liability involved.
·	Dispute Resolution An independent, neutral third party will help you resolve disputes that may arise.

Community Values

·	We believe people are basically good

General Information

·	Corporate enquiries
·	Email

Rules & Safety