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Your first move is to contact the other person in the transaction. Sellers should try to contact the winning bidders within three business days after the auction ends. Winning bidders should also contact the sellers, especially if they haven't heard back from the seller within three business days. Sellers will not be offended if you show enthusiasm for the item that you bought. It is the responsibility of the seller and the buyer to contact one another.

When the auction has ended, sellers should contact the winning bidder(s) (usually within three business days) with information on the total cost, including shipping, and where to send payment. The winning bidder(s) pays the seller directly for the item(s), and it is the seller's responsibility to fulfill the order when payment terms are met. A binding contract is formed between the winning bidder(s) and the seller. If you do not hear back from the other party, you may want to try requesting their contact information for an additional way to get in touch with them.

A seller may contact the next highest bidder if the seller is unable to conclude the transaction with the high bidder within 3 business days. Therefore, high bidders may lose their place as winning bidder if the high bidder does not contact the seller within 3 business days of the end of the listing.