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: Seller Guide : Services and Tips
Services and Tips
Below are some helpful services and tips that you might use after your
auction has ended.
During The eBay Auction
These independent third parties provide services that might be helpful to
you before your auction closes. You should negotiate these services before your auction
ends.
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Shipping
Need to pack, ship and trace your item?
E-Stamp makes shipping easy with a special offer for eBay users. Also consider using the USPS, Mail Boxes Etc. and iShip.com!
Mail Boxes Etc.® - Use the packaging and shipping experts at Mail Boxes Etc.® to be sure your item gets to your buyer in good condition. Check out the new Internet estimating and shipping tool from Mail Boxes Etc.®
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Escrow
Need an independent escrow service? Try i-Escrow.
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Insurance
Need insurance on an item? Most shipping companies offer insurance as one of their services.
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After The eBay Auction
eBay is only a venue for your auction. After an auction closes, you and
your trading partner are responsible for completing the sale.
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Contact each other via e-mail
The seller's e-mail address and the high-bidder's e-mail address are
available on the End of Auction Notice.
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If you have trouble connecting
If you have trouble contacting your trading partner via e-mail, you can
request contact information.
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If you want to leave feedback
Our community depends on feedback from people like you. Please use
our Feedback Forum to let everyone know how your transaction went with your trading
partner!
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If you are a seller
eBay offers convenient services to you if you are a seller. Quick access
is available to the following services. To easily relist an item that didn't sell, go to
the item's page and follow the instructions there.
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If you are having trouble
If you are having trouble connecting or communicating with your trading
partner, look here for our suggestions and procedures.
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Watch for fraud
Internet Fraud Watch was launched in March 1996 enabling the National
Fraud Information Center to expand its services to help distinguish between legitimate and
fraudulent promotions in cyberspace and route reports of suspected fraud to the
appropriate law enforcement agencies.
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Dispute Resolution
Buyers and sellers can use SquareTrade, an independent, neutral third party to help resolve disputes that may arise.
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If you can't find an answer to your question here, Ask eBay.
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