eBay offers several kinds of support or help for members.

There are various kinds of information and feedback available online through our Help function. Although there are forms that allow you to send us your question, you can save time by looking at the online resources.You can familiarize yourself with these by browsing the Help Starting Point page.

There are also four special areas for the topics about which we receive many questions. These boards are continuously monitored by our staff, and you can get quick answers by reading other people's questions and the answers, or by posting your own question.

• Live Support for New Users
• Images/HTML Board — Help with getting pictures to work and with HTML.
• The eBay Support Q&A Board — Help with using and navigating eBay from eBay's support staff.
• eBay Q&A Board — Help provided by other eBay users.